Privacy policy

Effective Date: April 2026

Welcome to From Lab to Field, S.L. ("we", "us", or "our") Spanish legal entity. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service through our website. We take effective measures in order to give you full control of your personal information.

We comply with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.


1. Who We Are 

From Lab to Field, S.L. 
Astondo bidea, edificio nº612. Parque Científico y Tecnológico de Bizkaia 48160 Derio, 
Bizkaia, Spain. 
info@fromlabtofield.com 
CIF/NIF: B-44764041 

2. Minimum Age 

To use our services, you must be at least 14 years old. By registering, you confirm that you meet this requirement. If we become aware that someone under 14 has submitted personal data, we will delete it immediately.

 
3. What Personal Data We Collect 

We collect the following data of users: 
  • Identification data: Name and surname, email, phone number, and country. 
  • Profile data: User profile (e.g., athlete, physiologist, nutritionist, etc.). 
  • Usage data: Website interactions. 
  • Technical data: IP address, device info, browser type. 
All data is processed in accordance with applicable data protection laws and is only accessible to authorized users for legitimate business purposes. 


4. How We Use Your Data 

We use your data to: 
  • Manage your registration for early access to our service. 
  • Send email marketing and commercial communications, including at least two planned communications before website launch. 
  • Improve and personalize the service. 
  • Fulfill legal obligations. 

5. Legal Basis for Processing 

We process your data under the following legal bases: 
  • Your consent – When you register for early access or consent to receive email marketing communications. 
  • Legitimate interest - To send you email marketing communications about our services in case you are an active user or client. 
  • Performance of a contract – To provide the service of early access and subsequent platform functionalities. 
  • Legal obligation – When required by law. 

6. How Long We Keep Your Data (Data Retention Policy) 

We only keep your data for as long as necessary for the purposes explained above: 
  • Profile data: Stored for up to 2 years after your last activity. 
  • Account data: Kept until you delete your account or request removal. 
  • Legal/administrative records: Retained as required by Spanish law. 
You may request deletion of your data at any time (see section 9). 

7. Who We Share Your Data With 

We do not sell your data. Your information may be shared with:
  • Technical service providers (e.g., hosting, email) under data processing agreements. 
  • Authorities, when legally required.
All third parties that process your data on our behalf are considered data processors and 
have been formally engaged through Data Processing Agreements (DPAs). These 
agreements ensure that your data is handled securely, confidentially, and in full compliance with the GDPR.
 
We also share data with public authorities only when legally required to do so. 

8. Your Rights Under GDPR 

You have the right to:
  • Access your personal data. 
  • Correct any inaccurate information. 
  • Delete your data (right to be forgotten). 
  • Restrict or object to processing. 
  • Data portability – Request your data in a common format. 
  • Withdraw consent at any time. 
To exercise your rights, contact us at info@fromlabtofield.com. 
You can also file a complaint with the Spanish Data Protection Authority (AEPD): 
www.aepd.es. 


9. Data Breach Notification 

If a data breach occurs that may affect your rights or freedoms, you will be informed without undue delay, in compliance with Articles 33 and 34 of the GDPR. We will also notify the relevant data protection authority as required. 

10. Data Security 

We implement appropriate technical and organizational measures to protect your data, 
including: 
  • Secure encrypted storage. 
  • Role-based access controls. 
  • Regular audits and backups. 

11. Changes to This Policy 

We may update this Privacy Policy. If we make important changes, we will notify you via email or directly through the app. 

12. Contact Us 

If you have questions about this Privacy Policy or want to exercise your rights, contact us: 
Email: info@fromlabtofield.com 
Phone: (+34) 603817078 
Address: Astondo bidea, edificio nº612. Parque Científico y Tecnológico de Bizkaia 48160 
Derio, Bizkaia